Customer Service

We Note:

WIGMYHAIR.COM devotes to providing the highest quality 100% human virgin hair and trusted customer service. We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and interactive communication,improve the quality of products and services.WIGMYHAIR tries our best to provide more professional service. Choose WIGMYHAIR team,enjoy your worry free shopping time.
Pre-Sale
✅ Honest Products Description-Real Shots, No Filter
what you get is what you see at wigmyhair.After all,we always take some real shots of the wigs to ensure customers can get the most realistic conditions without being cheated.

✅The Worry-free Whole Shopping Journey
In Order to offer a best and trustful shopping experience,we formulate and show detailed &trusted policys around website and every product page. Meanwhile, do it basicallly on all of our policies.  Such as, return policy, or shipping and process.

✅24 /7 Online And Quick Reply
We check emails and massages and will reply to you within 24 hours and answer all the questions honestly with patience.

✅Considerate Packages Tracking Service
 You can receive the tracking number once your parcel is shipped at the first time. And,also can conatct us to get the process of the parcel.

✅ Choose Faster &Trusted Logistics Way 
We always ship customers parcel in time and meanwhile choose the trusted logistics way via DHL, Fedex or UPS to cut the delivery time. All of the customers can get her parcel quickly.

✅The Useful Human Hair Education
You can get more knowledge and know hair well. Give your hair best care and lengthen the lifespan and keep it in great condition.Such as how to care a human hair, washing tips, dye a human hair etc.

✅The Biggest Discount For New Customers
If you want to try WIGMYHAIR,get 25% off on your first order when subscribe. You can know WIGMYAHAIR well and we are famour for the quality.

 

After Purchase
✅Service Guidance
You can find us anywhere on the website and every page,such as :click chat with us, Conatct us. If you have any problems about the hair, contact us at first time.

✅30-Day No Reason Return &Exchange
We offer 30 days time frame. And no reasons ,no restocking fee.We are sure every customer can get a full refund.Meanwhile,every returned parcel will be sent our USA office. More details, check the return policy.

✅Quick and Effective Response
We know your urgent needs and worries,so we will try our best to help you solve your problems in 24 hours.

  WIGMYHAIR is a passionate and warm online store. We hope every customer can be our loyal customer and like our products,so it means we must do better and better. 

Any questios, contact us freely. We will give a reply in 24 hours.

Email: wigmy@outlook.com

WhatsApp:+86 193-0374-9809 (Click To Talk)

Address:USA Branch Office:129-09 Unit 406 26th Avenue Queens NY 11354