Shipping Policy
Wigmy® Hair is committed to providing customers with a fast and convenient shopping experience, we have a self-operated US warehouse in NYC, If your order meets the shipping conditions for a US warehouse, we will use FedEx | UPS to ship directly from our US warehouse within 24-48 hours! And even if it is shipped from our China warehouse,we can complete your order shipment in only 3-5 business days by DHL | UPS | FedEx.
Free Express Shipping
Wigmy® Hair provides WORLDWIDE FREE EXPRESS SHIPPING for cusotmers
Processing Time
Most of the stocked items in our NYC warehouse will ship out in 24 hours,Some may take longer if your order includes popular items experiencing stock availability issues, the order can take between 3-5 business days to process. Need it urgently or have other issues, you can get help from our service team.
Expedited Shipping
We usually ship by DHL, FedEx, or UPS with expedited shipping depending on your location; shipping time is 3-5 business days at this special time.
Po.Box & Military Base
PO. Boxes, Military addresses (APO, FPO) cannot be delivered. Please leave a physical address for your order.
Customs &Taxes
Orders shipped to countries out of the United States may be subject to duties and taxes that are levied when your parcel arrives in your country. We usually declare the hair value to meet the custom free-tax standard to help avoid unnecessary expenses, but if it still happens, Wigmy® Hair is NOT responsible for any duties and taxes. Please contact the local customs office on your side for more information regarding customs policies.
Sign for Delivery
It is strongly recommended for you Sign For Delivery. We ship to the correct address you left for your order but we won’t be responsible for the loss caused by your authorization to leave the parcel in front of the door, courtyard, and any place else.
Tracking Number
We send tracking numbers by email within 24-48 hours after your order is shipped out.
What is the item processing time?
After your order has been received, every item will undergo strict quality control in order to ensure the product’s quality. Please note that different items are subject to different processing times.
Please Note:
Total Delivery Time = Processing Time + Shipping Time
Annual Chinese Public Holidays: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of the year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.
