FAQ

Q1.Is your hair 100% human hair? What is the grade?

Yes, our hair all is 100% human hair, No tangle Min shedding, cuticles are in same directions. The hair are 10A grade.

Q2. Can I ask for small/large cap?

Yes of course, our wig cap size is average cap size which is 22.5ich. If you need small or large cap size pls email our customer service wigmy@outlook.com for customized, it wills takes about 3 days for customization.

Q3.What color is the wig of the lace?

Each item has the introduction of the lace in the description. Most of wigmy lace wig that is swiss lace which comes with medium brown. For Hd Lace wig or transparent lace wig which comes with indivisible or light brown lace can easy melt on any skin tone.

Q4. Is your wig/hair getting tangled or shedding?

 It could be caused by dry hair. Please make sure to wash & condition your hair at least once a week, twice a week is better. Brazilian virgin hair Comb the hair from time to time. You could go to your stylist for further suggestions. If the hair is wavy or curly style, we don't suggest to comb it. If you have to, please comb it with hands or wide-teeth brush gently. Tight teeth brush will ruin the hair original shape and make it fizzy and feels like tangle! Please always comb the hair from the ends and work your way up. When you dye the hair with bleach powder, please control the time within 5 minutes. If you dye it with dye cream, you need to control the time within 20 minutes. Otherwise, the hair will be damaged by cream if you leave it too long there, which will lead to shedding. When sleeping,please bond the hair with elastic band or wear a cap. It will avoid tangling or shapes-changing. After waking up, please remove the band and comb through beginning at the ends and working your way up to the roots. When swimming, we suggest to wear a swimming cap. Because the sea water or pool water is not good for hair, it will make the hair tangle and rough. It`s better to wash it with warm water, with hair shampoo and hair conditioner after swimming. 

Q5. Does your wig come in bleached and pre-plucked?

Yes our lace wig comes with light bleached and light pre-plucked,you can install it directly once you got it needn’t to do much work.

Q6. Can the wig colored or bleached ?

The hair can be colored and bleached. As a general rule it is easier to darken the hair than to lighter the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can not get to a salon, always use a good quality hair dye and test a small sample first.