Wigmy® Hair aims to provide high-quality virgin human hair wigs and weaves to our customers, also we want our customers to be happy with their purchase. if you are not 100% satisfied, all online purchases are eligible for an exchange or return within 30 days of the date you received the item.

● Order Cancellation

If you want to cancel your order, please reach out to Customer representives  within a hour of placing order. Click Here To Cancel or email to:
Please note that we are not able to process cancellation once the order has been shipped.

● Order Return&Exchange

At Wigmy® Hair, we provide 30 days no reason return&exchange service. if you are not 100% satisfied, Please feel free to contact us.Click Here To Return or email to:


●Items must be unused, undamaged, and come with all original tags and their original packaging. If not, the customer is responsible for all incurred fees and no refund will be issued. (if the original strap attached to the u part wig is cut off, or the wig has been washed and dyed, the item will be not seen as an unused condition)

Returns&exchanges to the NYC Wigmy® Hair office are available for United States clients. we provide the prepaid shipping label if it's caused by our mistakes. 

We have all the right to refuse the package if you send it back without  email us first for the shipping address, Customers are responsible for the return shipping charge and other expenses caused by this return. Custom-made orders can’t be exchanged and returned except for our mistakes.